Denver Arts & Venues (A&V) is a division of the City & County of Denver's Department of General Services. A&V’s mission is to amplify Denver’s quality of life and economic vitality through our premier public venues, public art collection, and free entertainment events and programs. A&V is responsible for the maintenance, repair, management and operation of the City's theatre, concert, auditorium or arena venues, supports a variety of free and paid programming and events, and oversees the City’s public art program and creative sector business development initiatives.
RFQ APPLICATIONS FOR CONTRACT POSITION (Ticketing/Marketing Operations Specialist)
DENVER ARTS & VENUES INVITES APPLICATIONS FOR CONTRACT POSITION
Ticketing/Marketing Operations Specialist- Arts & Venues Denver
An Equal Opportunity Employer
$61,531.00 - $98,450.00 Annually -hiring range is $65,000 - $75,000
This contract position does not include benefits.
OPENING DATE: 6/22/2018
CLOSING DATE: 08/15/14
Arts & Venues Denver (AVD) is currently looking for a Marketing/Ticket Operations Specialist to join its growing and dynamic organization.
The Marketing/Ticketing Operations Specialist serves as the liaison between The City and County of Denver’s internal employees, the City’s Ticket contractor (AXS Digital) and City clients across the Agency’s portfolio of venues. Specific responsibilities include managing City ticketing policies and processes, coordinating ticket onsales, managing and approving ticket builds, ticket stock management, and client/event ticketing coordination. The position also assists with professional level digital marketing efforts including email marketing campaigns, sponsorship asset activation as well as patron analytics.
The ideal candidate will have proven project management abilities related to marketing and ticketing initiatives and have extensive experience with box office operations working with a top-tier high volume ticketing system. The position also requires strong communication and writing abilities, specific to the creation and implementation of revenue generation and promotional campaigns within an email automation platform along with exposure and knowledge of patron data analytics in a CRM environment. The candidate should also excel in problem solving in a creative environment and have previous experience with promoter relations or within a sports and entertainment environment.
ABOUT OUR JOB
The Marketing/Ticketing Specialist manages ticketing for Arts & Venues Denver (AVD) at four world class venues.
Develops, designs, and implements informational and revenue generation campaigns specific to the creation and implementation of revenue generation and promotional campaigns within an email automation platform.
Requires a Baccalaureate Degree in Communications, Public Relations, Public Administration, Marketing, Business, or a related field.
Three years of professional level experience within ticketing and marketing operations in a professional venue environment. Experience must also include the following Special Qualification (SQs):
*Professional experience in ticketing and box office operations
*Skilled writing abilities, specific to the creation and implementation of revenue generation and promotional campaigns within an email automation platform
*Professional experience with patron analytics in a CRM environment.
*Previous experience with promoter relations or within a sports and entertainment environment.
*Exceptional verbal communication and presentation skills.
*Professional level experience working within a municipal, state or federal government environment.
*Previous experience leading/managing a marketing project or initiative.
Interested candidates should submit their applications, consisting of resume and cover letter, via email to [email protected]